hotel sul mare in Sardegna

Baia Caddinas Faq

Frequently asked questions

Dear travelers, herein you'll find answers to the most frequently raised queries. Browse through to better acquaint yourself with our establishment and optimally plan your vacation.

You can choose between the Hotel formula (with breakfast or half-board) or the Residence formula for preparing your preferred dishes directly in the apartment.

For further information:
contact us

Assicurazione di viaggio
BOOKING

HOW CAN I MAKE A RESERVATION?

You can make a reservation directly from our website by clicking on "Calculate Quote." If you have received a quote via email, you can click on the section "To confirm the rate, press HERE" and follow the indicated procedures. If you have any doubts or questions, do not hesitate to call us, our staff will be happy to assist you throughout the booking process.

HOW CAN I RECEIVE A QUOTE?

To receive personalized quotes, kindly complete this form with the following details:
Dates of your stay
Accommodation preference (hotel option with half board or bed and breakfast, or residence)
Number of people in your party
Age of any children traveling with you
Contact phone number for further communications
By providing this information, we can tailor a carefully prepared quote that perfectly suits your vacation preferences.

DO I NEED TO PAY A DEPOSIT TO PROCEED WITH THE RESERVATION?

At the time of booking, you will need to pay a deposit equal to 40% of the total stay. The remaining balance can be settled directly at the property.

WHAT METHODS OF PAYMENT ARE ACCEPTED?

The deposit payment must be made by bank transfer or credit card. The final bill at the property can be paid in cash up to a maximum of €1,999.99, or with credit card (Visa or MasterCard), and debit card. Payment by check is not accepted.

DISTANCES

I'M ARRIVING IN SARDINIA BY PLANE, AND I DON'T INTEND TO RENT A CAR, HOW CAN I REACH THE RESORT?

If you need a transfer to bring you to our hotel, call us, and we will arrange a taxi service at advantageous prices.

I HAVE BOOKED A RESIDENCE ACCOMMODATION, WHERE CAN I BUY GROCERIES AND OTHER ITEMS?

Just a 10-minute walk from the Resort, you can reach the markets where you can buy everything you need.

HOW FAR IS THE RESORT FROM PORTO CERVO?

Our Resort is only a 35-minute drive from Porto Cervo.

HOW FAR IS THE RESORT FROM PORTO ROTONDO?

Our Resort is only a 17-minute drive from Porto Rotondo.

HOW FAR IS THE RESORT FROM THE PORT OF GOLFO ARANCI?

The port of Golfo Aranci is only a 5-minute drive from our Resort.

HOW FAR IS THE RESORT FROM OLBIA AIRPORT AND PORT?

Our resort is just a 20-minute drive from Olbia airport and port.

HOW FAR IS THE BEACH FROM MY ROOM?

The external beach is just a few steps away from our Resort.

I'M COMING TO SARDINIA WITHOUT A CAR, ARE THERE ANY TRANSPORTATION SERVICES AFFILIATED WITH THE RESORT?

Our Resort provides shuttle services for our guests that will take you to Porto Rotondo, Olbia, the center of Golfo Aranci, its beaches, and the market. Additionally, we offer free bicycles for you to easily reach the center of Golfo Aranci.

CHECK-IN & CHECK-OUT

ON THE DAY OF DEPARTURE, I NEED TO LEAVE THE RESORT VERY EARLY, WHEN CAN I SETTLE THE FINAL BILL?

If your departure is scheduled for early morning, we recommend approaching the reception for check-out procedures the evening before, by 10:00 PM. In any case, if you decide to settle the bill directly before departure, you can do so at any time. There will always be someone at the reception to assist you with the procedures.

WHAT TIME CAN I CHECK-OUT?

The room must be vacated by 10:00 AM. Any late check-outs will be arranged with the reception the day before departure, and additional costs may apply. In any case, you can leave your luggage in the storage and, in agreement with the lifeguards, continue to use your beach beach umbrella spot, or an alternative spot will be assigned. This way, you can enjoy the sea until the end and take a shower before leaving.

WHAT HAPPENS IF I ARRIVE BEFORE THE CHECK-IN TIME?

While you wait for your room to be delivered, you can check-in, leave your luggage in our video-surveilled storage, where you'll also find equipped bathrooms with showers and changing rooms. You can change and head to your assigned beach beach umbrella spot, and start your beach vacation while waiting for the reception to inform you of room availability via phone.

GENERAL INFORMATION

I LOVE THE SEA, BUT I'D ALSO LIKE TO DO SOME WATER SPORTS. IS IT POSSIBLE TO ORGANIZE SOMETHING DIRECTLY ON THE BEACH NEAR THE RESORT?

Our Resort also offers a diving service where you can organize boat excursions, rent canoes, SUP boards, and book many other experiences and activities!

WHERE CAN I PARK MY CAR?

Around the Resort, there are several free and paid parking areas. In any case, our facility has parking spaces in our internal video-monitored garage, available for a fee. You can reserve parking for the duration of your stay.

IS WIFI AVAILABLE?

Wifi service is included and free; you just need to ask for the password at the reception. The connection is guaranteed in the central area of our resort.

IS THERE A WELLNESS AREA?

You can access our AquaVitalis wellness center by booking their treatments.

I HAVE A RESIDENCE BOOKING, CAN I ADD BREAKFAST OR HALF BOARD?

You can request to add these services. You'll receive confirmation on-site, subject to availability.

DOES THE RESORT PROVIDE ENTERTAINMENT FOR CHILDREN?

Our Kinny Club offers lots of activities and games for our younger guests aged between 3 and 12 years.

If your children wish, they can also have lunch or dinner with our entertainers.

IS THE BEACH beach umbrella INCLUDED?

All our guests are provided with two sunbeds and a beach umbrella on the internal beach of our Resort or on the poolside lawn. If you desire a spot directly on the external beach, request a quote via email.

CAN I RENT BEACH TOWELS, OR DO I HAVE TO BRING THEM FROM HOME?

If you don't have beach towels with you, don't worry! You can request them directly from our lifeguards at the cost of €2.

Wenn Sie keine Strandtücher dabei haben, keine Sorge! Sie können sie direkt bei unseren Rettungsschwimmern zum Preis von 2 € pro Wechsel anfordern.

CAN I REQUEST A CRIB FOR MY BABY ON-SITE, OR DO I NEED TO BRING IT FROM HOME?

If you are traveling with young children, you can book complimentary baby kits, including a camping cot, high chair, and bottle warmer. If you don't need all these facilities, don't worry: you can also request them individually.

WHAT PAYMENT METHODS ARE ACCEPTED?

The deposit payment must be made by bank transfer or credit card. The final bill at the property can be settled in cash up to a maximum of €1,999.99 or by credit card (Visa or MasterCard) and debit card. Payments by check are not accepted.

WHAT ARE THE CLEANING SERVICES FOR THE RESIDENCES?

Discover the perfect stay with our Residence Offer, designed to elevate your experience and provide ultimate comfort and relaxation! Our comprehensive package includes a fully furnished and equipped apartment, ensuring a delightful home-away-from-home experience.

Princess service

  • BEDS ALREADY MADE ON ARRIVAL!
  • DOUBLE SUPPLY OF BATH LINEN
  • 1 KITCHEN SET, SAT TV, ENERGY CONSUMPTION, FINAL CLEANING
  • FINAL CLEANING EXCLUDING THE KITCHENETTE AND WASTE DISPOSAL

Would you like to include other more specific services?

Queen service

It includes what is indicated for the Princess Service + daily apartment cleaning.

  • € 44,00 per day for apartments up to 4 people
  • € 60,00 per day for apartments up to 5 people and more

King service

Princess Service + daily cleaning and breakfast service.

  • € 80,00 per day for apartments up to 4 people
  • € 100,00 per day for apartments up to 5 people and more

WHAT ARE THE DIFFERENCES BETWEEN HOTEL AND RESIDENCE?

If you book the hotel formula, you will have the option to choose between bed and breakfast and half board (breakfast and dinner).

In the residence, instead, you will have a kitchenette available where you can prepare your meals!

CAN I SWITCH LUNCH WITH DINNER IF I BOOKED THE HALF BOARD FORMULA?

The half board includes breakfast and dinner, so it is not possible to switch dinner with lunch. In any case, our Resort also has a beach bar-restaurant where you can enjoy à la carte menus and quick cold meals that will be charged directly to your room.

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